Refund Policy

1. Product Type

Offer Emails is a digital product that provides access to email templates and related content after purchase. Because the product is delivered digitally, refund requests are reviewed under this policy rather than treated the same way as returns of physical goods.

2. Refund Window

You may request a refund within 7 calendar days of the original purchase date by contacting support@offeremails.com. To help us review the request, please include the email address used for purchase, the payment identifier if available, and a brief explanation of the issue.

3. When Refunds May Be Granted

We may approve a refund when, for example:

• you were charged incorrectly or more than once
• you could not access the purchased content due to a technical problem on our side
• the product was materially different from what was described at the time of purchase
• other circumstances make a refund appropriate in our reasonable judgment

4. When Refunds May Be Denied

We may deny a refund request if:

• the request is made after the 7-day refund window
• the purchase shows signs of fraud, abuse, chargeback misuse, or other suspicious activity
• the request does not provide enough information for us to verify the transaction
• the issue is outside our control and the product was delivered substantially as described

5. Review Process

Each refund request is reviewed individually. We may ask for additional information if needed to verify the transaction or better understand the problem. If a refund is approved, access to the product may be removed or disabled.

6. Payment Method and Timing

Approved refunds are returned through the original payment method or payment provider when possible. Processing time depends on the payment provider, PayPal, card issuer, or bank, and may take several business days after approval.

7. Chargebacks

If you believe there has been an error, we encourage you to contact us first at support@offeremails.com so we can try to resolve it quickly. Fraudulent or abusive chargebacks may result in suspension of access and additional review.

8. Changes to This Policy

We may update this Refund Policy from time to time by posting a revised version on this page. The updated version becomes effective when posted, and the "Last updated" date below will reflect the revision date.